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For assistance withdrawing funds, please click here to contact us. Persons under 21 or located outside of New Jersey are not permitted to engage in real money internet gambling.
For more details please read our terms and conditions. Information in this website may be subject to change without notice.
We encourage responsible gambling. If you, or someone you know, have a gambling problem and wants help, please visit: Withdrawal Process The withdrawal policy dictates that a player is required to verify his payment method before a withdrawal can be made from his account.
Assume deposits are made in the following manner: The funds will be paid out in the following manner: Multiple withdrawals requested within hours via the same payment method may be combined as one payment.
If a player has not actively used the chosen withdrawal method to deposit to his account for more than 12 months, that specific withdrawal option may no longer be available.
We reserve the right to enforce a hour waiting period between cage withdrawal requests, subject to applicable laws and gaming regulations. Check withdrawals will be delivered via the United States Postal Service.
A player may withdraw bonus funds or winnings from such funds, only after all applicable bonus and promotion policy requirements have been met.
If a player used a credit or debit card to deposit, any remaining balance in the account up to the amount of the deposit will be refunded to the card used, provided that the card issuer permits the return of withdrawn funds from to the card.
Due to regulations imposed on, or policies adopted by Mazooma and some issuers of credit cards and debit cards, the Company does not pay withdrawals to credit cards, debit cards and Mazooma accounts.
Verification Documents In some cases, depending on the deposit method used to fund the account, the player may be asked for one or more of the below documents, or additional documents not included in the list below, in order to process the withdrawal.
Ensure that all details are clearly legible to enable prompt and accurate verification. For security purposes, block out the middle eight numbers on the front of the card copy and the three-digit security code on the back of the card copy.
Proof of bank account number ACH: A copy of a bank statement with name and account number clearly visible.
An Account Reference Letter which the player can download in pdf form directly from Neteller. We reserve the right, at our sole discretion and at a time of our choosing to revoke bonuses or any parts thereof.
Any winnings generated from wagers placed, whether in whole or in part, with bonus money, shall be paid to the winning player as follows: If the funds initially deposited by a player in order to generate or claim a bonus are withdrawn prior to wagering requirements having been satisfied, the bonus amount and any winnings which may have been generated through the wagering of the bonus funds will be forfeited.
On the poker offering, if a player buys entry into a poker tournament using bonus funds, and such funds expire before the tournament is played, the player will not be unregistered from the tournament, but rather will have the amount of the tournament buy-in deducted from his real money account.
A player may have multiple bonuses in his account, but no wagers made may contribute to satisfying the wagering requirements applicable to more than one bonus at once.
Wagers will contribute first toward satisfying the wagering requirements of bonuses awarded to a player earlier-in-time.
Only upon satisfaction of the wagering requirements applicable to such bonus or the expiration or cancelation of the bonus will wagers then contribute toward satisfying the requirements of the bonus awarded next-in-time.
Bonuses may be restricted to being used only for specific game types e. Wagers placed in casino games may contribute at different rates towards the wagering requirement.
The following is a list of contribution rates for individual game types: If you wish to withdraw bonus funds or winnings from such funds, please see our Withdrawal Policy.
We reserve the right, in our sole discretion, to restrict eligibility for any bonus offer to a limited category or subset of players. Notwithstanding the modification provisions in the Terms of Service, we reserve the right, at our sole discretion and at a time of its choosing, to withdraw, revoke or amend any bonuses and promotional offers, or any parts thereof.
Players may request that any bonus for which the associated wagering requirements have not been satisfied be removed from their account by contacting Support at supportnj The following terms and conditions for jackpot vouchers will apply to all eligible players: A jackpot voucher may be granted by us to a player as a type of a bonus.
A jackpot voucher can only be used to participate in a jackpot game selected by us. We may at any time and in our sole discretion change the jackpot game for which a jackpot voucher may be used.
Jackpot vouchers may not be: Players using a jackpot voucher to play on a jackpot game, shall only be entitled to win and receive the jackpot prize and not any other amount in relation to the jackpot game.
The jackpot prize won with a jackpot voucher shall not be subject to any wagering requirements. Free Spins and free play Bonus: Unless otherwise stated in the Specific Terms, unused Free Spins and free play will be removed from the account thereafter.
Winnings generated from Free Spins and free play will be issued to the player in the form of bonus funds, to which further wagering requirements and other terms applicable to bonuses as set forth in this policy, the Terms of Service, and Specific Terms may apply.
Winnings generated from Free Spins and free play will be issued to the player only after the player has finished playing all of his Free Spins or free play.
Additional terms and conditions stated in the Specific Terms may apply to your use of the Free Spins and free play.
A Tournament Ticket will be valid only to selected tournaments with the same buy-in value as the Tournament Ticket, as we may decide in our sole discretion, and cannot be used in any other tournament.